Automated posting is the second half of the job.

ScoutIQ reads what the payer sent, gets it into the ledger and ties it to the deposit, and it does that well. It starts once the payer has already decided what to pay. We start before the patient consents, so there is a number to hold the payer to when the remittance turns up.

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What they are good at

Intake from four directions, posting at volume, and a reconciliation that answers the accountant's question. If your problem is that nobody has time to key EOBs, they solve that problem.

Where the work starts
ScoutIQ
Ownstead
Pricing the treatment plan before consent
Out of scope. The estimate stays the practice's problem.
Priced against the patient's contract, clause by clause, and guaranteed in writing.
Filing the claim
Out of scope. Their documentation states they automate post-payment work.
Assembled from the treatment it was charted against and filed the same day.
A line with no governing clause
Posted on a confidence threshold, published at 90 to 92 percent.
Printed unbound, excluded from the guarantee, never quoted as settled.
Grading the remittance
Against the fee schedule.
Against the fee schedule and against the figure you promised the patient.
What it costs
A percentage of the insurance collections that flow through it.
A flat monthly fee for the practice. No share of collections.

When they are the better answer

If you want patient balances chased today by a product with customers behind it, they are shipping and we are not. We would rather you heard that here than discovered it on the second call.

See it on your own remittances.

Send ninety days, in whatever your system exports. We sign the BAA first and come back inside five working days with every line the payer got wrong, the clause that proves it, and an appeal you only have to sign. No charge and no card.

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