Reading the EOB is one step in a longer chain.
Lassie takes a document and turns it into ledger entries, which is genuinely useful and genuinely hard. It also begins and ends there. The money a practice loses is mostly decided before the EOB is written and after it is posted.
What they are good at
Document reading. If your bottleneck is specifically the keying, they will remove it.
When they are the better answer
If all you want is the keying gone and you already have a billing company you trust for the rest, a focused tool is a reasonable buy.
See it on your own remittances.
Send ninety days, in whatever your system exports. We sign the BAA first and come back inside five working days with every line the payer got wrong, the clause that proves it, and an appeal you only have to sign. No charge and no card.
One field. A person replies, not a sequence. Or call (888) 210-8750.